Privacy Policy
Last updated: 28 August 2026
Y2 Design Vista respects the privacy of our clients, prospective clients, consultants and website visitors.
This Privacy Policy explains how we collect, hold, use and disclose personal information in connection with our architectural and building design services and our website. Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
PERSONAL INFORMATION WE COLLECT
The type of personal information we collect depends on the nature of your interaction with us.
Information may include:
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your name;
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email address and telephone number;
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residential, postal or project address;
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information submitted through our website enquiry forms;
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details about your proposed project, including project type, scope, requirements and preferences;
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correspondence between you and Y2 Design Vista;
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property, planning and project-related information;
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information contained in drawings, photographs, reports or other documents provided to us;
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information relating to consultants, contractors or other representatives involved in a project; and
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technical information generated when you use our website, such as IP address, browser type, device information and website usage data.
We generally do not require sensitive information for ordinary enquiries or architectural design services. If sensitive information is required in unusual circumstances, it will be handled in accordance with applicable privacy laws.
HOW WE COLLECT PERSONAL INFORMATION
We usually collect personal information directly from you when you:
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submit an enquiry or project request through our website;
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contact us by email, telephone or other communication channels;
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engage us to provide architectural, drafting, design or related services;
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provide drawings, property information, photographs or project documentation;
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attend meetings or communicate with members of our team; or
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otherwise provide information to us in connection with a project.
We may also receive information from third parties where reasonably necessary for a project, including clients' representatives, consultants, engineers, certifiers, contractors, planning authorities, councils or other government bodies.
Where practicable and lawful, you may make a general enquiry without providing more personal information than is reasonably necessary. However, we may require identifying and project information where it is necessary to provide professional services.